Customer Care
Payment
mada, Visa, Mastercard, Apple Pay, Tabby and Tamara, or cash on delivery — in Saudi riyals, with 15% VAT already included in every price.
We accept mada, Visa, Mastercard and Apple Pay, the installment plans Tabby and Tamara, and cash on delivery on eligible orders. Every available method is shown at checkout before you confirm.
Yes. Tabby and Tamara let you split your order into interest-free installments at checkout. Approval, the number of installments and any eligibility limits are set by the provider, and their terms are shown before you confirm the order.
Cash on delivery is available on eligible orders delivered within the Kingdom; the courier collects payment when your order arrives. The option appears at checkout whenever your basket and address qualify.
Yes. Every price displayed on this site is in Saudi riyals and includes 15% VAT. There are no import duties or customs charges on orders delivered inside the Kingdom, and a tax invoice is issued with every order.
For deliveries outside Saudi Arabia, local taxes and duties are determined by the destination country and are the responsibility of the client.
All orders on this site are priced and charged in Saudi riyals (SAR). If your card is denominated in another currency, your bank converts the amount at its own rate; any conversion fee is set by your issuer.
Yes. All transactions are encrypted and processed through trusted, secure gateways, with 3-D Secure verification where your bank requires it. We never store your full card details.
Yes, we offer gift cards and occasionally provide promotional codes. Enter your code in the promo field at checkout. To receive our codes in future, subscribe to the newsletter at the foot of this page.
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See also
Shipping — delivery fees and the SAR 1,000 threshold.
Terms & conditions · Privacy policy
Quick Links
Contact Customer Care
Still need help?
A client advisor is on hand in English and Arabic — for sizing, personalization, delivery across the Kingdom or simply a second opinion before you choose.
- customercare@lateliernawbar.com
- Telephone — Saudi Arabia
- +966 53 995 0306
- Hours
- Sunday to Thursday, 10:00 – 22:00 (AST)
Friday, 16:00 – 22:00 (AST) - Boutique
- Riyadh Flagship — Via Riyadh Mall, Riyadh, Saudi Arabia
- Order status
- Track your order · Shipping & exchange policy